I understand that sometimes things happen and appointments may need to be changed.
Please provide at least 24 hours' notice if you need to cancel or rearrange your
session. Sessions cancelled with less than 24 hours' notice will be charged at the full
session fee.
This policy allows me to keep your appointment time reserved for you and maintain the
consistency of the counselling space we create together. Where possible, it also allows
me to offer the space to someone else who may be waiting for support.
I understand that exceptional circumstances can happen, and we can discuss these
together if they arise.